Courtesy Ford pick up delivery
Pick it up.
Service it.
Drop it off.
Ford Pickup & Delivery
It's part of You Mode, benefits and experiences made just for Ford Owners.
Here, Owners Mean the World
There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery is one more. Just tell your dealer when and where you'd like to have your Ford picked up - home, work, or anywhere nearby - and they'll come get it, service it at the dealership and return it to you. And the round trip's on us for FordPass® Rewards2 members.
SCHEDULE SERVICE
Scheduling Service Is This Easy
Use our tool to schedule service or you can even schedule right in the FordPass App.3
A Rewarding Experience
Ford Pickup & Delivery is complimentary for FordPass Rewards members4. So, download the FordPass App5 and join today.
No Matter What Mode You're In, We've Got You.
Frequently Asked Questions
Accordion Content Header
Every service is different. You’ll discuss timing when you book your appointment
Your dealership will contact you however you like: phone, text or email.
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Distance restrictions may apply. Contact your preferred dealer to confirm.
This program is complimentary* for FordPass® Rewards Tier members. Each Tier offers different rewards and exclusive experiences:
Blue Tier: Unlimited Ford Pickup & Delivery for a year
Silver Tier: Two complimentary Ford Pickup & Delivery services each year
Bronze Tier: One complimentary Ford Pickup & Delivery service each year
Each additional Ford Pickup & Delivery service for Silver and Bronze Tier members is available for 10,000 FordPass Rewards Points. Terms and conditions apply.
* Pickup & Delivery service may be limited based on distance from the dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a roadside event. Same-day appointments are not available for this offer. Offer is nontransferable. Number of complimentary Ford Pickup & Delivery services varies based on FordPass Rewards Tier. Visit FordPassRewards.com for important program details and terms and conditions.
All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*
* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Not at this time.
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
All billing and payment questions should be directed to your Ford Dealer.
Contact the dealership performing the service directly.
Contact the dealership performing the service directly.
Contact the dealership performing the service directly.
- 1. Ford Pickup & Delivery may be limited based on distance from a participating dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event. Same-day appointments are not available. See participating dealer for details.
- 2. Must be enrolled in FordPass® Rewards. Ford Pickup & Delivery may be limited based on distance from a participating dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event. Complimentary Pickup & Delivery allowances are nontransferable and vary based on FordPass Rewards Tier. Same-day appointments are not available for this offer. Visit FordPassRewards.com for important program details and terms and conditions.
- 3. Ford Pickup & Delivery service may be limited based on distance from the dealership. Does not include parts or repair charges. A non-operational vehicle is not eligible and will require a roadside event. Same-day appointments are not available for this offer. Offer is nontransferable. Visit FordPassRewards.com for important program details and terms and conditions
- 4. Must be enrolled in FordPass® Rewards. Ford Pickup & Delivery may be limited based on distance from a participating dealership. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event. Complimentary Pickup & Delivery allowances are nontransferable and vary based on FordPass Rewards Tier. Same-day appointments are not available for this offer. Visit FordPassRewards.com for important program details and terms and conditions.
- 5. FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.